Insurance and Safety Commitments at Self Storage Putney

At Self Storage Putney, the protection of your belongings and the safety of everyone on site is central to how we operate. From comprehensive insurance cover to rigorous health and safety procedures, we work closely with insured removal companies and our own trained team to maintain a secure, well managed environment for customers, contractors and visitors.

Working With Insured Removal Companies

We understand that many customers choose to use a professional removal company when moving goods into or out of storage. To support this, we welcome insured removal companies that can demonstrate current, appropriate cover and safe working practices. This collaboration helps to ensure that your possessions are handled carefully and that work on site is carried out in a controlled, professional manner.

Before a removal company operates on the premises, we expect them to confirm that they hold relevant insurances appropriate to their activities. This may include goods in transit insurance, employer’s liability insurance and any additional cover their work requires. By encouraging the use of insured removal specialists, we help create a safer working environment and provide customers with greater confidence throughout the moving process.

Public Liability Insurance for Your Protection

Self Storage Putney maintains public liability insurance designed to protect customers, visitors and third parties in the event that property damage or personal injury is caused by our negligence. This insurance is part of our wider commitment to responsible site management and ensures there is a clear framework in place should an insured incident occur.

Our public liability insurance operates alongside, and does not replace, the need for customers and removal companies to have their own appropriate cover. Customers remain responsible for arranging insurance for the goods they store, and removal companies are responsible for insuring their activities and employees. The combination of our public liability insurance and the cover held by professional removal partners helps create a robust safety net across the site.

Staff Training and Competence

Safety on site starts with the knowledge and competence of the people working here. All Self Storage Putney staff receive training relevant to their roles, with a particular focus on health and safety, safe customer interaction and emergency response. Training is not a one off event but an ongoing process that is reviewed and refreshed regularly.

Key areas of staff training include:

Safe site operation, including the correct use of access control systems, lifts and other equipment.

Manual handling awareness, so that staff understand how to move items safely and can advise customers and removal partners on good practice where appropriate.

Fire safety awareness, including familiarisation with escape routes, assembly points and the correct use of firefighting equipment where required.

Incident reporting procedures, ensuring that any accidents, near misses or hazards identified on site are logged and escalated promptly so that corrective action can be taken.

By investing in staff training, we help ensure that everyone involved in the day to day running of Self Storage Putney can contribute to a safer, more efficient facility.

Personal Protective Equipment on Site

Appropriate personal protective equipment, often referred to as PPE, is an important part of our safety approach. While the specific equipment required will depend on the activity being carried out, we emphasise the correct and consistent use of PPE for both our staff and visiting contractors, including insured removal companies.

Examples of PPE that may be used on site include high visibility clothing, protective gloves, safety footwear and other items appropriate to the task being undertaken. Insured removal companies are expected to ensure that their own staff arrive with the PPE required for their work and that this equipment is used correctly at all times while operating within the facility.

Our team monitor activity on site and may intervene or pause work where PPE is not being worn correctly or where there is a clear safety concern. This proactive stance helps maintain a safer working environment and reduces the likelihood of accidents and injuries.

Risk Assessment and Safe Working Practices

Self Storage Putney follows a structured risk assessment process designed to identify, evaluate and control potential hazards on site. This process supports day to day operations and informs the way we manage changes, such as new equipment, layout adjustments or different patterns of use.

Our risk assessment procedures include the following core elements.

Identification of hazards across the site, including access routes, loading areas, stairwells, lifts and storage corridors.

Evaluation of who may be harmed and how, covering customers, staff, insured removal company teams and any other visitors.

Implementation of control measures, such as clear signage, housekeeping standards, traffic management in loading areas and restrictions on unsafe practices.

Regular review and updating of assessments to reflect changes in operations, feedback from incident reports and evolving best practice.

We also expect removal companies and other contractors to carry out their own task specific risk assessments for the work they undertake on site. This shared responsibility approach supports safe systems of work, from vehicle movements and loading activities to carrying items through communal areas.

Creating a Safe Environment for Customers and Partners

Our combined approach to insurance, safety and partnership with insured removal companies is designed to give every customer confidence when storing with Self Storage Putney. By maintaining public liability insurance, delivering ongoing staff training, encouraging proper use of PPE and applying a thorough risk assessment process, we work to reduce risk and promote a culture of safety.

When you choose Self Storage Putney, you can be assured that we take our responsibilities seriously and are committed to providing a well managed, professionally run environment for the storage of your belongings.